Hilda and Renee are our sole remaining case managers. They are diligently working on verifying clients income, insurance and FEMA assistance, so that we know how we can help them. When they are not doing this they are assisting with recruiting local volunteers who know a thing of two about construction, helping find the volunteers a place to stay, often finding a church or two to feed them while they are here, making sure they have the supplies and materials necessary to do the work, helping them find all the homes they are working on, and often translating for the clients. So in addition to their case management duties, they work as office managers, receptionists, volunte
er recruiters, volunteer coordinators, public relations specialists, translators, tour guides, social service referral agents (of course this is integral part of the case management), making reports to the director so that she can in turn make reports to our funders, using their own personal trucks and SUVs to pick up and deliver supplies, finding places in the community for us to store our supplies, ensuring vendors get paid, and construction coordinators (even though they have limited knowledge of construction) assisting as best they can the damages done to a home and helping the volunteers get what they need to complete the work. In order to do this they are often working after hours and weekends to meet with clients who work, and to assist volunteers who don't want to just work an 8 hour day, and often arrive late at night and on the weekends.
er recruiters, volunteer coordinators, public relations specialists, translators, tour guides, social service referral agents (of course this is integral part of the case management), making reports to the director so that she can in turn make reports to our funders, using their own personal trucks and SUVs to pick up and deliver supplies, finding places in the community for us to store our supplies, ensuring vendors get paid, and construction coordinators (even though they have limited knowledge of construction) assisting as best they can the damages done to a home and helping the volunteers get what they need to complete the work. In order to do this they are often working after hours and weekends to meet with clients who work, and to assist volunteers who don't want to just work an 8 hour day, and often arrive late at night and on the weekends. CREW salutes their tremendous case managers!
We also salute the Florida Conference of the United Methodist Church and UMCOR who have funded our case mangers since we began working after Hurricane Wilma.
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